As remote working evolves into a new hybrid model, organisations are rethinking and accelerating modern workplace transformation plans. This involves careful consideration about infrastructure and inclusivity, and investment in enabling technology.

These organisations know that at the heart of hybrid work is flexibility. Flexibility on where people work, how they work, and on the collaboration tools available to them.

Hybrid work isn’t tied to the same commute or the same location. It’s flexible; driven by purpose. And it is already leading to new, more sustainable and more efficient methods of working for many.

Organisations must ask: how can they build a hybrid work model and collaborative workspaces that serve their objectives, while empowering employees?

77% of UK workers say a mix of office-based and remote working is ideal.1


Our insight guide explores how smart technology choices can create a hybrid that’s inclusive of everyone. With an emphasis on trust, a focus on outcomes achieved rather than time spent at a desk, and technology that optimises collaboration, employees feel empowered to always do their best work.

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“The world of work has changed forever. Now business leaders have the opportunity to create a future that combines flexibility with productivity, security with convenience, and resilience with innovation.”

Ashley Richardson, Chief Technologist, Workplace, Computacenter


Employers are re-evaluating their plans. And employees’ attitudes are changing about the way productivity should be measured. Three quarters of UK employees now think workplace focus should be more on outcomes achieved and less on the number of hours worked.1 That will require trust – and 85% believe trusting staff to get the job done will be the most important quality for managers to show.1

Employees would like more freedom. And they expect the same consumer-like experiences they receive from technology in their personal lives.



As more employees migrate to versatile devices, there will be more opportunities to reinvent existing spaces into multi-purpose sections within buildings. Almost every open plan office will eventually evolve into adaptable spaces that encourage more creativity and collaboration.

Computacenter is working with organisations to reimagine their workspaces, incorporating new breakout areas and collaboration tools that involve everyone in meetings – regardless of if they’re in the meeting room or calling in from home or another location.

A new generation of Microsoft Surface devices is delivering a consistent modern workplace experience, whether it’s in the office, factory or hospital, at home, or on the move.

80% of company leaders plan to allow employees to work remotely at least some of the time.2



More productive. More purposeful. More rewarding. In our insight guide, you’ll discover why now is the time to determine what your people need to thrive; how roles are likely to change; and how to build an engaging, collaborative culture, where everyone feels able to contribute, wherever they are.

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Organisations should take a moment to consider the way they operate; and in this uncertain world it’s not just the business model that needs to be rethought. It’s the entire way they work – and that means rethinking the workplace.

Computacenter is encouraging organisations to ask: what do employees need now, and in the future? How can automation and AI remove manual, laborious activities from workloads, and focus people on more challenging, more rewarding projects? And how best to build a distinctive, engaging workplace culture, where everyone wants to work, and everyone wants to contribute.


Technological advances in voice, wearables, and predictive AI mean traditional barriers to work are being dismantled. Corporate initiatives on improving diversity and inclusion, plus the feasibility of remote work, are also opening up positions to more candidates.

There’s also widespread recognition that having people from different backgrounds improves decision-making while making organisations more representative of the communities they serve. With new tools for workplace wellbeing and learning being developed all the time, soon every organisation will be empowered to develop every individual to their full personal and professional potential.

Two-thirds (65%) of people are more likely to want to work for a company with strong environmental policies.1



Creative thinking. Problem solving. Relationship building. In an increasingly digital and automated world, people remain essential to every organisation.

Discover how to unlock your employees’ full potential to bring greater purpose, passion and productivity to the modern workplace.

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In this Executive Briefing, we look at why today’s employee experience needs to reflect the streamlined, convenient services people are used to in the consumer world. We consider the cultural changes and platforms needed to keep employees connected, motivated and productive. And we describe how Computacenter and Microsoft deliver a user-centric approach to workplace transformation. One that drives productivity and ensures a healthy talent pipeline.

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