A HEALTHY APPROACH TO PRODUCTIVITY

Organisations now realise there are much more effective ways to encourage and measure productivity than simple presenteeism. Hybrid working requires a more holistic approach to productivity: one that takes in wellbeing, trust and purpose.

Technology is a key enabler. For the first time, organisational leaders can give employees access to workplace wellbeing tools such as virtual commutes and meditation apps. These can encourage more healthy working practices. With other tools like Microsoft MyAnalytics, employees can access data-driven insights into how their time is spent.

When wellbeing is built into every working day, organisations will have happier employees, fewer absences, and a workforce that’s more engaged and motivated for the tasks ahead.

“Wellbeing programmes are becoming a defining feature of business culture, helping to develop resilient, successful organisations.”
Reward & Employee Benefits Association:
Employee Wellbeing Research 2020

PRODUCTIVITY FOR THE PEOPLE

Using people-first technology, devices and collaboration tools, organisations can create deeper connections with their employees, creating a culture that fosters greater inclusion and productivity, and emphasises wellbeing, trust and purpose.

With our insight guide, you’ll discover how workplace analytics and insights can be used to support teams to find new ways of working that suit them best.

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BUILD THEM UP, DON’T BURN THEM OUT

Managers don’t just need to be trained on how to spot workplace stress. They need access to data-led insights that let them create and maintain healthy working environments.

The Microsoft Viva employee experience platform, built on Microsoft 365, integrates into apps like Microsoft Teams to provide organisational-level data on modern workplace wellbeing trends. With Viva, employers are more aware of workloads and productivity, while employees can make space in the day for regular breaks, focused work, and personal development via learning.

Viva is perfectly suited to a blended, hybrid working model, and can help organisations create a people-first culture in which everyone can thrive.

“Burnout is caused by organisational factors. It’s not enough for leaders to suggest self-care as a remedy for employee stress; they must build robust wellbeing support into their workplace strategy.”

Ashley Richardson,
Chief Technologist, Workplace, Computacenter

EMPOWERING PRODUCTIVITY

In this Executive Briefing, we look at the changing face of productivity, including the roles played by automation, collaboration tools and data analytics. We consider the new organisational structures needed to enable a distributed workforce. And we describe how Computacenter and Microsoft come together to give employees what they need to work productively wherever they are.

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A WIDER ROLE FOR EMPLOYERS

The role of employers is changing. According to Gartner, they’re increasingly expected to provide a social safety net for staff.1

Forward-thinking employers have already adopted more caring cultures, in which employees’ financial, physical and mental wellbeing always take centre stage. But more employers need to take this more understanding approach. They and their employees need to listen and learn together.

And asking for feedback is essential to getting employee support right. Feedback surveys or polls in Microsoft Teams can help organisations quickly gauge where their employees most need support.

1. https://www.gartner.com/smarterwithgartner/9-future-of-work-trends-post-covid-19/

Organisations with a strong, positive employer brand experience 28% less staff turnover, as well as 50% reduction in cost-per-hire.2

2. https://business.linkedin.com/content/dam/business/talent-solutions/global/en_us/c/pdfs/ultimate-list-of-employer-brand-stats.pdf

FRICTIONLESS AND FRUSTRATION FREE

As an experienced workplace consultant Computacenter can guide organisations to make the right choices on online collaboration tools and deployment. We’ve seen how providing employees with a Microsoft Surface device running Microsoft Teams can provide a link to the wider organisation, without restricting mobility. And we’re excited about the impact workplace education via Microsoft Viva Learning could have on improving individuals’ self-esteem, prospects and performance.

And we’ve also seen another way to boost engagement. Removing the hassle of long boot-up times, frustrating password processes and poor device lifecycle management can have a lasting effect on how employees feel about their work.

MAIN CAUSES OF BURNOUT:

1. Unsustainable workload
2. Perceived lack of control
3. Insufficient rewards for their effort
4. Lack of a supportive community
5. Lack of fairness
6. Mismatched values and skills3

3. https://hbr.org/2021/02/beyond-burned-out

BUILDING BELONGING,
ORGANISATION-WIDE

Employees know how they work best. Empowering them with personal insights can help improve productivity too. Analytics dashboards within Microsoft Viva can show individuals their working habits, allowing them to make informed choices and feel empowered – and therefore more likely to stay loyal to the organisation.

Continued investment is also important. This is not just about equipping people with Microsoft Surface devices, or the latest modern workplace app. It’s about creating a culture of continuous learning and personal development – one in which employees can learn at their own pace.

Building a culture is challenging, but rewarding. Leaders must heed advice to integrate collaboration tools holistically, and tailor a hybrid working strategy to fit their employees. They must trust and listen to their teams, give them a sense of belonging and commit to their long-term growth.

“I really feel [the pandemic] will be a turning point for how we work and learn because there are some very real, practical things happening that will mean we’ll never go back to the old way.”
Jared Spataro,
Corporate Vice President, Microsoft 365, Microsoft

PEOPLE FIRST SECURITY

People are working in new ways. They’re being empowered by modern digital workplaces, cloud and flexible anywhere, any device business models. All of which demands a new focus on keeping data and devices secure. We look at what policies, digital tools and cultural changes are needed to secure today’s digital workplace from the core to the edge.

Find out more about Computacenter and Microsoft’s people-centric approach to security, including insights on zero trust models.

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POWERING A FUTURE READY WORKFORCE

Discover how migrating to Windows 10 and Microsoft 365 transformed the end-user experience and kept this fast-growing rail provider on course for a productive future.